Cisco IP Networks Training

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v2.0 is a 5-day training program where you will learn and practice techniques to monitor and troubleshoot routed and switched networks through extensive hands-on lab exercises. Troubleshooting methods, approaches, procedures, and tools are explored. A series of different organizations are introduced for each a set of troubleshooting scenarios that are presented. You will attempt to solve as many of the troubleshooting tickets as you can; the debrief includes review information that will help you further understand the specific issues raised in the scenarios.

Prerequisites

  • Taking ROUTE v2.0 and SWITCH v2.0 is highly recommended
  • Knowledge of and experience with the implementation and verification of enterprise routing and switching technologies that includes:
    • Layer 2 switching including VLANs, VLAN ACLs, and switch security
    • Link aggregation protocols
    • Various types of STP
    • Inter-VLAN routing solutions
    • First Hop Redundancy Protocols: HSRP, VRRP, and GLBP
    • Branch office operations
    • EIGRP and OSPF routing protocols
    • Layer 3 path control
    • Redistribution
    • Internal and External BGP
    • IPv4 and IPv6 networking

Course Objectives

  • Troubleshooting methods, approaches, and procedures
  • Recommended network maintenance practices
  • Using basic and specialized troubleshooting tools
  • Troubleshooting:
  • A redundant Internet gateway or redundant ISP fails to provide backup connectivity
  • OSPF, EIGRP and BGP issues, including redistribution
  • HSRP, VRRP, and GLBP issues
  • EtherChannel issues
  • Other issues including NTP, DNS, default routes, IP SLAs, AAA, and GRE
  • When headquarters or branch clients are unable to access internal devices or the Internet
  • When you are unable to connect to a network device using SSH or Telnet
  • When devices are unable to acquire a DHCP-provided address

Who Should Attend

  • Network engineers and technicians
  • Support engineers
  • Systems engineers
  • Network analysts
  • Senior network administrators
  • Anyone involved in implementing, verifying, and troubleshooting routed and switched enterprise networks

Course Outline

Module 1: Tools and Methodologies for Troubleshooting

  • Describing Troubleshooting Methodologies
  • Using Troubleshooting Procedures
  • Following Recommended Practices During Routine Network Maintenance
  • Using Basic IOS Troubleshooting Tools
  • Using Specialized Troubleshooting Tools

Module 2: Troubleshooting at SECHNIK Networking Ltd.

  • Debrief of the each of the three Troubleshooting at SECHNIK Networking Ltd. Labs
  • Troubleshooting issues with trunks, NAT, interfaces, IPv6, network layer connectivity, error-disabled ports, DHCP, passive interfaces

Module 3: Troubleshooting at TINC Garbage Disposal Ltd.

  • Debrief of the each of the four Troubleshooting at TINC Garbage Disposal Ltd. Labs
  • Troubleshooting issues with BGP neighborship, port security, VLANs, native VLAN, OSPF adjacency, management access, HSRP, routing sources, VRRP, EtherChannel, GLBP, DHCP snooping

Module 4: Troubleshooting at PILE Forensic Accounting Ltd.

  • Debrief of the each of the five Troubleshooting at PILE Forensic Accounting Ltd. Labs
  • Troubleshooting issues with EIGRP adjacency, BGP filtering, and route selection, NTP, inter-VLAN routing, DNS, remote device management, EIGRP named configuration, EIGRP stub, default routes, management plane security.

Module 5: Troubleshooting at Bank of POLONA Ltd.

  • Debrief of the each of the four Troubleshooting at POLONA Ltd. Labs.
  • Troubleshooting issues with redistribution, FHRP tracking, IP SLA, EIGRP summarization, basic RIPng, ACLs, GRE tunnels, OSPF summarization, AAA, OSPF for IPv6, OSPF stub areas.

Module 6: Troubleshooting at RADULKO Transport Ltd.

  • Debrief of the each of the four Troubleshooting at RADULKO Transport Ltd. Labs.
  • Troubleshooting issues with STP, PBR, CDP, LLDP, VTP, EIGRP for IPv6, MP-BGP, and OSPFv3 address families

Lab Outline

The following discovery labs are included in this course:

Discovery 1: Maintaining and Documenting a Network

Discovery 2: Troubleshooting Connectivity

The following challenge labs are included in this course:

Challenge 1: First Troubleshooting at SECHNIK Networking Ltd.

Challenge 2: Second Troubleshooting at SECHNIK Networking Ltd.

Challenge 3: Third Troubleshooting at SECHNIK Networking Ltd.

Challenge 4: First Troubleshooting at TINC Garbage Disposal Ltd.

Challenge 5: Second Troubleshooting at TINC Garbage Disposal Ltd.

Challenge 6: Third Troubleshooting at TINC Garbage Disposal Ltd.

Challenge 7: Fourth Troubleshooting at TINC Garbage Disposal Ltd.

Challenge 8: First Troubleshooting at PILE Forensic Accounting Ltd.

Challenge 9: Second Troubleshooting at PILE Forensic Accounting Ltd.

Challenge 10: Third Troubleshooting at PILE Forensic Accounting Ltd.

Challenge 11: Fourth Troubleshooting at PILE Forensic Accounting Ltd.

Challenge 12: Fifth Troubleshooting at PILE Forensic Accounting Ltd.

Challenge 13: First Troubleshooting at Bank of POLONA Ltd.

Challenge 14: Second Troubleshooting at Bank of POLONA Ltd.

Challenge 15: Third Troubleshooting at Bank of POLONA Ltd.

Challenge 16: Fourth Troubleshooting at Bank of POLONA Ltd.

Challenge 17: First Troubleshooting at RADULKO Transport Ltd.

Challenge 18: Second Troubleshooting at RADULKO Transport Ltd.

Challenge 19: Third Troubleshooting at RADULKO Transport Ltd.

Challenge 20: Fourth Troubleshooting at RADULKO Transport Ltd.